Last Updated: January 13, 2026

Privacy Policy

Table of Contents

1. Introduction

PortYol is a Turkish B2B e-commerce platform connecting international buyers with Turkish manufacturers, exporters, suppliers, and wholesalers. This Privacy Policy outlines how PortYol (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our platform and services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy is designed to comply with the European Union’s General Data Protection Regulation (GDPR) and Turkey’s Personal Data Protection Law (KVKK).

2. Data We Collect

We collect various types of personal data to provide and improve our services, including:

  • Identity and Contact Data: Name, email address, phone number, company name, job title, and other similar information.
  • Transactional Data: Details about payments to and from you, and other details of products and services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Data

Your personal data is used differently depending on the service you use. For Direct Communication, we use your data to facilitate communication between buyers and suppliers and to provide you with information about our platform. For the Sourcing Request Service, we use your data to verify supplier credentials, handle payments, provide dispute resolution, ensure suppliers meet our standards, and manage the sourcing process on your behalf.

4. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

5. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

6. Data Sharing and Disclosure

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 3 above.

  • Third-party service providers: We may share your data with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business partners:Portyol does not sell, rent, or share your personal information with third-party business partners for their independent use. We may disclose limited information only where required to facilitate communication, process an order, or fulfill a sourcing request, and only with partners directly involved in providing the requested service. All such partners are required to handle your information in accordance with applicable data protection laws and confidentiality obligations.
  • Any shared information is limited to the minimum necessary to fulfill the requested service.
  • Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

7. Legal Basis for Processing

We process your personal data based on a lawful basis, which includes the performance of a contract with you, our legitimate interests in operating and improving our platform, and compliance with our legal obligations.

8. Data Sharing and Disclosure

We may share your personal data with various parties to provide our services. This includes sharing information between buyers and suppliers to facilitate direct communication. We also share data with third-party service providers for functions like payment processing and data analysis. We may also share your information with our business partners and when required by legal obligations.

9. International Data Transfers

Your information may be transferred to and stored on computers located outside of your jurisdiction. We take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

10. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

11. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.

12. Contact Us

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:

Email: privacy@portyol.com